Workflow
Ella helps clinics capture the patient history before the appointment and prepare it for clinician review, so clinicians spend less time on repeated opening questions during the visit.
Ella moves the first history earlier, keeps the clinic context attached, and gives the clinician a more useful starting point before the appointment begins.
Step 01 / 04
The clinic is confirmed first
The consultation starts with the clinic already selected or clearly confirmed, so the prepared history lands with the right review team.
Patient view
The patient knows which clinic will receive the consultation.
Clinician view
The review pathway is correct before the note is prepared.
Step 02 / 04
Ella guides the history one question at a time
The patient answers in ordinary language. Ella follows up on timing, severity, context, and what changed, without asking the patient to pre-format the story.
Patient view
The experience feels more like a guided consultation than a form.
Clinician view
The note captures more useful detail before the appointment begins.
Step 03 / 04
The transcript stays visible
The patient can see what has been captured while the consultation happens, making it easier to correct, clarify, or add something before the note moves on.
Patient view
The consultation remains visible rather than disappearing into a black box.
Clinician view
The transcript stays attached for checking during review.
Step 04 / 04
The clinician opens a prepared note
By review time, the main concern, timeline, and supporting detail are already grouped into a note the clinician can scan before the appointment instead of rebuilding the same opening history in person.
Patient view
The patient does not have to keep retelling the opening story from scratch.
Clinician view
Final sign-off still rests with the clinician.
Role boundary
Ella prepares the note. The clinician reviews it.
Ella prepares information for review. It does not diagnose, prescribe, or replace clinical judgement.