One conversation.One continuous record.
Reception, care navigation, clinical history and review share the same thread. The patient does not have to start again at every handoff.
Live consultation
“I’ve had a red, itchy patch on my calf for about four weeks.”
Shared case state
UpdatingKnown
Reason for contact · duration · location
Next useful question
Where exactly on your calf did it begin?
The shared thread
The context moves. The patient does not restart.
Scroll through the workflow or select a stage to see what Ella already knows, what it is working on and what becomes available next.
First contact
Understand the request before choosing a pathway.
Ella confirms identity, consent and the reason for contact. Corrections stay attached to the same consultation rather than being lost at the next step.
- Already known
- Identity confirmed · consent recorded
- Current focus
- Right calf rash for four weeks
- What this enables
- Request ready for care navigation
What would you like the practice to help with today?
One source of truth
Corrections and new facts update the same consultation record.
Uncertainty stays visible
Present, denied and unresolved safety information remain distinct.
Human review is final
The care team verifies the record and decides what happens next.
Review remains clinical
Preparation should make judgement easier—not pretend to replace it.
Navnia prepares information and workflow outputs for authorised human review. It does not replace clinical judgement, diagnosis, prescribing or emergency care.